My Support Options
Modem/Device |
Configuration |
Fibre Speeds Supported2 (in Mbps) |
Wi-Fi |
Ethernet Ports |
Sales History at NCF4 |
|---|---|---|---|---|---|
OvisLink OV978WAX |
500/500 to 1024/940 |
Wi-Fi 6 (802.11ax) |
4 Gigabit ports 1 SFP Port |
sold from Oct 2025 to present |
|
TP-Link EX921v |
500/500 to 1500/940 |
WiFi 6E (802.11ax) |
1 2.5G WAN/LAN 3 Gigabit ports 1 SFP Port |
sold from Oct 2025 to present |
|
TP-Link MC420L |
500/500 to 1500/940 |
NA |
1 SFP+ Port 1 1/2.5/5/10Gbps RJ45 port |
sold from Oct 2025 to present |
|
TP-Link MC220L |
500/500 to 1024/940 |
NA |
1 Gigabit SFP Port 1 Gigabit RJ45 port |
sold from Oct 2025 to present |
|
Fibre Modems
Modem |
Configuration |
DSL Type1 |
DSL Speeds Supported2(in Mbps) |
Wi-Fi3 |
Ethernet Ports |
Sales History at NCF4 |
|---|---|---|---|---|---|---|
OvisLink OV978WAX |
Fiber / VDSL |
6/0.8 to 1024/940 |
Wi-Fi 6 (802.11ax) |
4 Gigabit ports |
Fall 2025 |
|
OvisLink OV935WV |
VDSL |
6/0.8 to 50/10 |
Wi-Fi 5 (802.11ac) |
4 Gigabit ports |
sold from Nov 2022 to present |
|
OvisLink OV804WV |
VDSL |
6/0.8 to 50/10 |
Wi-Fi 5 (802.11ac) |
4 Gigabit ports |
sold from Nov 2022 to present |
|
OvisLink OV501GF |
VDSL |
6/0.8 to 50/10 |
NA |
1 Fast port |
sold from Nov 2022 to present |
|
VDSL |
6/0.8 to 50/10 |
Wi-Fi 5 (802.11ac) |
4 Gigabit ports |
sold from Jun 2019 to present |
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VDSL |
6/0.8 to 50/10 |
Wi-Fi 4 (802.11n) |
4 Fast ports |
sold from Aug 2018 to July 2021 |
||
SmartRG SR505n |
VDSL |
6/0.8 to 50/10 |
Wi-Fi 4 (802.11n) |
1 Gigabit, 3 Fast ports |
sold from Sep 2014 to Aug 2018 |
|
TP-Link TD-W9970 |
VDSL5 |
10/7 to 50/10 |
Wi-Fi 4 (802.11n) |
4 Fast ports |
sold from Jan 2016 to Oct 2017 |
|
TP-Link TD-W8961ND |
ADSL |
6/0.8 to 15/1 |
Wi-Fi 4 (802.11n) |
4 Fast ports |
sold from Feb 2016 to Oct 2017 |
|
TP-Link TD-W8951ND6 |
ADSL |
6/0.8 to 15/1 |
Wi-Fi 4 (802.11n) |
4 Fast ports |
sold from Nov 2012 to Jan 2016 |
|
TP-Link TD-88166 |
ADSL |
6/0.8 to 15/1 |
NA |
1 Fast port |
sold from Dec 2011 to Oct 2017 |
|
Sagemcom 28647 |
VDSL |
6/0.8 to 50/10 |
Wi-Fi 4 (802.11n) |
4 Fast ports |
sold from Nov 2013 to Aug 2014 |
|
TP-Link TD-W8901G6 |
ADSL |
6/0.8 to 15/1 |
Wi-Fi 3 (802.11g) |
4 Fast ports |
sold from Dec 2011 and Oct 2012 |
|
TP-Link TD-W8950ND6 |
ADSL |
6/0.8 to 15/1 |
Wi-Fi 4 (802.11n) |
4 Fast ports |
sold from Dec 2011 and Oct 2012 |
|
SpeedTouch ST516 |
ADSL |
6/0.8 to 15/1 |
NA |
Varies |
sold until the fall of 2011 |
|
SpeedTouch ST585 (Thomson TG585) |
ADSL |
6/0.8 to 15/1 |
Wi-Fi 4 (802.11n) or Wi-Fi 3 (802.11g) |
4 Fast ports |
sold until the fall of 2011 |
|
Bell Home Hub 1000 (or Sagemcom FAST4350) |
VDSL |
6/0.8 to 50/10 |
Wi-Fi 4 (802.11n) |
4 Fast ports |
NA |
|
Bell Home Hub 2000 (or Sagemcom FAST5250) |
VDSL |
6/0.8 to 50/10 |
Wi-Fi 5 (802.11ac) |
4 Fast ports |
NA |
|
1 Modem must match DSL Type of selected plan. VDSL modems are backwards compatible with ADSL plans (note: TP-Link TD-W99705). 2 Subject to geographic and supplier network availability. Plan pricing available at: Pricing 3 Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device. 4 Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems). 5 NCF only recommends using the TP-Link TD-W9970 on VDSL plans due to some performance bugs we discovered. 6 Some versions of these TP-Link Models are vulnerable to the Misfortune Cookie. Check for the Misfortune Cookie Vulnerability recommendation for your modem. 7 Sagemcom 2864 may reset and need to be reconfigured. See theWelcome to Bell Page Problem if you experience this. |
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DSL Modems
Modem |
Configuration |
DOCSIS Version1 |
Speeds Supported2(in Mbps) |
Wi-Fi3 |
Ethernet Ports |
Sales History at NCF4 |
|---|---|---|---|---|---|---|
3.1 |
5/1 to 1024/30 |
Wi-Fi 5 (802.11ac) |
4 Gigabit ports |
sold from July 2021 to present |
||
N/A |
3.1 |
5/1 to 1024/30 |
N/A |
2 Gigabit ports |
sold from August 2021 to present |
|
N/A |
3.1 |
5/1 to 1024/30 |
N/A |
2 Gigabit ports |
sold from April 2021 to August 2021 |
|
N/A |
3.0 |
5/1 to 300/20 |
Wi-Fi 5 (802.11ac) |
4 Gigabit ports |
sold from April 2021 to May 2021 |
|
1 DOCSIS 3.1 modems are required for new sign-ups on the Rogers network in Ontario as of June 1, 2021. 2 Subject to geographic and supplier network availability. Plan pricing available at: Pricing 3 Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device. 4 Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems). |
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Cable Modems